License Plate Recognition
Parking made easy
Online Pre-Bookings
You no longer need to tap your card or push a button to enter selected UParks, with our introduction of License Plate Recognition software.
Simply add your license plate number to your online booking and your license plate will be recognised on entry and exit.
License plate recognition is currently available at:
A further roll-out across all ten UParks is planned to continue this year.
License plate recognition is coming soon to UPark Plus.
Frequently asked questions
License plate recognition (LPR) is software that reads and recognises vehicle registration license plates. It allows a touchless, windows up parking experience as your license plate is recognised at the entry and exit to redeem your prebooking. LPR technology is already available at selected UParks and is coming soon at all UPark locations.
When you create your account, please add your vehicle registration number in the Registration field. At the time of booking online, these account registration details will automatically be included for you to access the car park via the LPR process. If you wish to nominate a different vehicle registration (once off change) simply overwrite these registration number details in the booking. When you drive in to your pre-selected UPark location, your license plate will be recognised at the entry and exit to permit access.
Please ensure you have your nominated credit card with you to tap and redeem the booking in case the LPR process is unable to read and match your registration plate. For now, you will also need your credit card for bookings at the UParks that do not yet have LPR technology. Please ensure you keep your account details up to date, including your vehicle registration details.
Your Personal information (as defined in our Privacy Policy) will be managed in accordance with our Privacy Policy.
We are not subject to the Privacy Act but we are committed to protecting your privacy. We collect Personal Information to carry out our functions to provide and market our services. We may disclose that information to our suppliers, contractor and advisors who assist us in these activities.
Our Privacy Policy contains information about how you may access or correct information we hold about you, how you can complain about a breach of privacy and how we will deal with such complaints. You have the right to make a written request that any personal information held by us concerning you is deleted or destroyed. Your request will be reviewed in accordance with relevant laws and business requirements.
While we take suitable organisational and technical measures to safeguard the data you provide upon registration, there is never guaranteed security of transmission over the internet. Therefore, please note that we are unable to guarantee the security of any data you transfer through the internet to us.